Online Reputation Management
Restaurant Owner | Los Angeles, CA
“I wasn’t sure if it was a disgruntled former employee or unhappy customer that took the time to make a few fake yelp accounts in order to write an overwhelming number of untrue reviews about my family’s business, but it was seriously affecting our customer base.
After talking to the good people at Reputation Rehab’s office for about half an hour they called me down by assuring me that I wasn’t alone and that they have experience in dealing with situations just like mine.
After filtering through all of our reviews on yelp, tripadvisor, opentable, urbanspoon and Google places, they removed them AND, in addition set it up so that our business can collect and publish our own customer reviews! In addition, we have the opportunity to communicate with unhappy customers! I’m so happy that we decided to go with Star’s Reputation Management Service, I’ll definitely be suggesting them to other business owners who have experienced the same problem that we had!”